BusinessMail – Connect to devices

You can connect your BusinessMail to different devices and systems.
Please have also a look to our general information >

BusinessMail is not another simply email service, this is a high performance and quality mail service which connect today’s requirements, current data protection regulations (keyword DSGVO, GDPR) and current business processes.

You can also connect via IMAP >

We recommend the app (iOS and Android) Microsoft Outlook. You can download it free of charge from your respective App Store.

Connect manually on your device

Account: Exchange
Protocol: ActiveSync
User: You eMail
Server: mobile.mail.eu-west-1.awsapps.com

Connect with Android

On your Android device, select Apps, Email, Add Account.
Depending on what options are available in your email app, select Exchange or Microsoft Exchange ActiveSync. For more information, see Set up e-mail in the Android e-mail app. In the dialog box, enter your BusinessMail e-mail address, password, and account description, and choose Next.
In the Exchange Confirmation dialog box, select the items you want to synchronize with your device. Then select Save. Now you can use your email account with your Android email app.
Design synchronization with Android devices is not supported.

Connect with iOS

On the iOS device, select Settings and scroll down to Accounts & Passwords (Mail in older versions).

Select Add account and Exchange.
In iOS 11, enter your business email address and account description, select Next and then Sign in, and enter the password for your email address.
In the Exchange Confirmation dialog box, select the items to synchronize with your device. Then select Save.
Design synchronization with iOS devices is not supported.

Microsoft Outlook, Windows

  • In Windows, open Control Panel and select Mail (32-bit).
  • In the Mail Setup – Outlook dialog box, select Show Profiles and click Add in the Mail dialog box.
  • In the New Profile dialog box, type in the name in the BusinessMail field and click OK.
  • In the Add Account dialog box, in the E-mail Address field, enter your mdct Group BusinessMail e-mail address and choose Next.

Additional Note
When prompted to enter your username and password, make sure you enter the full e-mail address as your username.If the Configure …Server Settings for this Web site? dialog box prompts you to configure the server settings, select the Do not ask about this Web site again in the future check box and click Allow.

If automatic configuration fails, you can configure Microsoft Outlook manually

To configure Office Outlook 2010, or Outlook 2013, follow these steps.

  • In Windows, open Control Panel and select User Accounts and Mail (32-bit).
  • In the Mail Setup – Outlook dialog box, select Show Profiles and click Add in the Mail dialog box.
  • In the New Profile dialog box, type BusinessMail in the Profile Name box and click OK.
  • Select Manually configure server settings or additional server types, and then click Next.
  • Add the server outlook.mail.eu-west-1.awsapps.com
  • For User name, enter your Amazon WorkMail e-mail address and select More settings.
  • On the Network Security tab, select Anonymous Authentication when logging in.
  • On the Connection tab, select Connect to Microsoft Exchange via HTTP.
  • Select Exchange proxy settings and enter the endpoint that corresponds to the infrastructure outlook.mail.eu-west-1.awsapps.com
  • For fast networks, select Connect via HTTP first, then via TCP/IP.
  • Under Proxy authentication settings, select Default authentication, click OK, and then click OK again.
  • Select Check name, enter your mdct Group BusinessMail email address and password, and select Next.
  • After Microsoft Outlook sets up your account, you will receive a message that your account is ready to use. Click Finish.